Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
In case of a damaged product or a manufacturing error, Zoom Into Art offers a free reprint or a refund if you contact us within 30 days of product delivery. Please get in touch with our team info@ZoomInto.Art and provide a clear photo showing the issue. There is no need to return the damaged product.
Please note that Zoom Into Art will not be held responsible and will not offer reprints or refunds if the customer ordered the wrong size or color.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@ZoomInto.Art